This place suits me perfectly, providing excellent wi-fi, 24-hour reception, and a fantastic outdoor swimming pool. I remember during my first stay, the staff helped me with a room issue late at night. I highly recommend this hotel for its warm hospitality.

Tuba's thoughtful arrangements for my anniversary, like the complimentary balloons and steamed gown, made our stay truly special. The runway view was spectacular, and the brunch options exceeded our expectations.

The room with the runway view impressed me greatly. However, dining options need improvement for varied tastes. The outdoor swimming pool looked fantastic, but be aware of long waits for service. Great wifi too.

We had a fantastic time at this luxury hotel. The spacious runway view room was perfect for our big family, and the breakfast buffet was a highlight with so many delicious options. The staff's hospitality made our stay even more enjoyable.

My kids wished there was a dedicated kids' pool area.

Loved the huge room with a runway view and the amazing Jiva Spa, ultimate relaxation! The gym was well-stocked, a perfect way to stay active during the trip.

I had a lovely experience with attentive staff and a spacious room that provided a sense of luxury. However, the dining options could be improved, as I found the food variety somewhat limited. Also, the communication with reception could be better, as my requests took longer than expected.

Taj Santacruz provides an exceptional experience with spacious luxury rooms that are impeccably clean. The staff is highly attentive, ensuring all business needs are met efficiently, including setting up presentation equipment. The high-speed internet access is reliable, which is crucial for business travelers. Breakfast includes a superb selection of freshly baked pastries and local delicacies that set the right tone for the day.

Limited dining options for international cuisine.

staying at taj santacruz was exceptional! my previous visit to mumbai couldn't compare to this experience. the spacious luxury room and attentive staff made me feel truly pampered and relaxed throughout my stay.

The Taj Santacruz is beautifully designed with elegant chandeliers and a spacious lobby that offers ease of movement, making it comfortable for seniors like me. The high ceilings and artistic decor create a luxurious atmosphere.

Improve dining options for seniors' tastes.

The room had an amazing view of planes taking off, but the bar was lacking.

Had an unforgettable stay! The buffet breakfast was a feast, and the ambiance made it feel special. Loved the room's stunning decor and the relaxing spa experience. Would definitely return!

The experience at the hotel was quite good, though some issues arose with cleanliness and service delays at reception, which I hadn’t expected from Taj. The staff were friendly and accommodating, and the dining options were impressive, making it a comfortable stay overall.

Can't recommend highly enough for a concise stay

Comfortable room, attentive staff, as a family with children we appreciated the friendly service at the restaurant and the convenience of the outdoor swimming pool for relaxation during our stay.

No negatives to report